Last updated: 9 September 2026

Meenakshi Satva The Core (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, make a booking, purchase our services, or make a payment online.
We operate in England and process personal information in accordance with applicable UK data-protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, as applicable.

1. Who we are
Meenakshi Satva The Core
For data-protection purposes, Meenakshi Satva The Core is responsible for the personal information described in this Privacy Policy.

2. Information we collect
When you use our website or services, we may collect the following information:

• Your name

• Email address

• Telephone number

• Booking and appointment details

• Information relating to the services you book or enquire about

• Payment and transaction information

• Communications you have with us

• Information you provide when submitting enquiries or contacting us

• Technical information relating to your use of our website, including information collected through cookies and similar technologies, where applicable

We only collect information that is reasonably necessary for the purposes described in this Privacy Policy.

3. How we collect your information
We may collect information:

• Directly from you when you contact us;

• When you make an appointment or booking;

• When you purchase or pay for our services online;

• When you complete forms on our website;

• When you communicate with us by email, telephone or other communication methods; and

• Automatically through our website, including through cookies and similar technologies.

We will normally collect personal information directly from you.

4. How we use your information
We may use your personal information to:

• Process and manage bookings and appointments;

• Provide the services you have requested;

• Communicate with you about your booking or enquiry;

• Confirm, change or cancel appointments;

• Process payments and transactions;

• Keep appropriate business and financial records;

• Respond to questions, requests or complaints;

• Improve our services and website;

• Maintain the security of our website and services;

• Comply with legal and regulatory obligations; and

• Send marketing communications where you have given the necessary consent or where otherwise permitted by law.

We will not use your personal information for unrelated purposes without an appropriate legal basis.

5. Our lawful basis for using your information
Depending on the circumstances, we may process your personal information because:
It is necessary to perform a contract with you.
For example, we need your name, contact details and booking information to arrange and provide services you have requested.
It is necessary for our legitimate interests.
For example, we may use information to administer our business, communicate with clients, maintain records, prevent misuse and improve our services, provided that our interests do not override your rights and freedoms.
You have given consent.
Where consent is required, such as for certain marketing or non-essential cookies, we will ask for your consent before processing your information for that purpose. You can withdraw consent at any time.
It is necessary to comply with a legal obligation.
For example, we may need to retain certain financial or transaction records to comply with legal, accounting or tax requirements.

6. Online payments
We accept online payments through Wix Payments and other payment providers that we may use from time to time.
When you make an online payment, your payment may be processed directly by the relevant payment provider. Payment providers may collect and process payment information, including information necessary to authorise and complete your transaction.
Where payment information is entered into a third-party payment system, we do not generally receive or store your full payment-card number or security code ourselves.
Payment providers process information in accordance with their own privacy policies, terms and security procedures.
We may receive limited transaction information, such as confirmation that a payment has been made, the amount paid, the date of the transaction and information necessary to identify and reconcile your booking or purchase.

7. Who we share your information with
We may share personal information with trusted third parties where this is necessary to operate our business and provide our services.
These may include:

• Wix and Wix-related services, where our website, bookings or payments are provided through Wix;

• Payment providers, including Wix Payments and other payment processors we may use;

• Website, hosting and technology service providers;

• Booking, scheduling or appointment-management providers;

• Professional advisers, such as accountants or legal advisers, where necessary;

• Government, regulatory or law-enforcement bodies where we are legally required to provide information; and

• Other service providers who process information on our behalf.

We will only share information where there is an appropriate legal basis for doing so.

8. International transfers
Some of the third-party service providers we use may process personal information outside the United Kingdom.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that the transfer is lawful and that appropriate safeguards are in place, where required by applicable data-protection law.

9. How long we keep your information
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected.
Booking and client information may be retained for as long as necessary to manage our relationship with you and to deal with any future enquiries, disputes or legal obligations.
Financial and transaction records may need to be retained for longer periods to comply with tax, accounting and other legal requirements.
When information is no longer required, we will securely delete it or anonymise it where appropriate.

10. Keeping your information secure
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Where we use third-party providers, we expect them to maintain appropriate security measures for the information they process on our behalf.

11. Cookies
Our website may use cookies and similar technologies.
Cookies may be used to:

• Make the website function correctly;

• Remember preferences;

• Understand how visitors use the website;

• Improve website performance and functionality; and

• Support analytics or other website features.

Where applicable, non-essential cookies will only be used in accordance with applicable cookie and privacy requirements.
You can manage cookie preferences through the cookie controls provided on our website and/or through your browser settings.

12. Marketing communications
We may occasionally send information about our services, offers, events or updates.
Where applicable, we will only send electronic marketing communications where we have an appropriate legal basis to do so.
You can unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication or by contacting us directly.
Withdrawing consent for marketing will not affect the lawfulness of processing carried out before consent was withdrawn.

13. Your data-protection rights
Subject to applicable legal conditions and exemptions, you may have rights including:

• The right to ask for a copy of the personal information we hold about you;

• The right to ask us to correct inaccurate or incomplete information;

• The right to ask us to delete your personal information in certain circumstances;

• The right to ask us to restrict how we use your information in certain circumstances;

• The right to object to certain processing, including certain direct marketing;

• The right to data portability in certain circumstances; and

• The right to withdraw consent where we rely on your consent as the lawful basis for processing.

To exercise your rights, please contact us using the contact details provided in this Privacy Policy.
We may need to verify your identity before responding to certain requests.

14. Complaints
If you have concerns about how we have used your personal information, please contact us first so that we can try to resolve your concern.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data-protection regulator.
Further information about making a complaint is available from the ICO's website.

15. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, legal requirements or the way we process personal information.
The latest version will be published on our website with the relevant “Last updated” date.

16. Contact us
If you have questions about this Privacy Policy or how we handle your personal information, please contact:
Meenakshi Satva The Core